12/24/2023 0 Comments Tags for hope warranty![]() ![]() Once again thank you for your support, we really appreciate it. Please make sure to reach out to our team and we will take care of everything for you. Our newest version of our tags are actually 2-3 times more durable than our old version so if the old version lasted you for 5 years, the new one should hold up for even more years. It really sounds like the tag you received had some major manufacturing issue and we are really sorry about that. Once again we are really sorry that this happened! We promise that the new tag you will receive will have no such defect and should last you for years. We are so sorry about that! Could you please reach out to our customer support team at /contact and provide them with your order number? Our team will get a brand new tag sent out to you free of charge and as soon as possible! We can also issue you a full refund for the trouble. It sounds like the tag you received was defected in some major way. We are really shocked to hear that this happened. Hello Linsey, thank you so much for your feedback. Reply from TagsforHope Updated Feb 1, 2022 Thank you again for your feedback, we really appreciate it and we will strive to do better. I also want to thank you for your initial support, please know that your order helped us provide food, shelter and medical care to an animal in need and we are truly grateful. If you would like, we will be more than happy to send you a brand new collar free of charge despite refunding it, so please let us know and we will get it shipped out to you as soon as possible. As with other home warranty companies, AFC pricing depends on the chosen service fee (75, 100, 125). AFC’s plans include a systems plan, an appliances plan and two hybrid plans covering both systems and appliances. Our team offered to send you a brand new collar free of charge as soon as possible, but instead, you asked for a refund and I can see that we did provide it minus a small restocking fee for the expedited shipping we provided. AFC Home Club (America’s First Choice) caught our attention for its affordable premiums. Skunk Smell - Mix white vinegar and warm soapy water in a bowl. General Refresh - Mix dog shampoo in a bowl of warm water. Take a cloth or sponge and gently rub the stains. We will definitely look into this and make sure that it never happens again. Dirt/Grass Stains - Soak the harness in warm, soapy water for 10 minutes. ![]() All our systems indicate that the collar was shipped so we have no idea why it was not there. For some reason, the collar was not in your order. Regarding your order, I see you ordered a collar and a leash. This Valentine’s Day, Prudent Pet and Tags For Hope are teaming up to celebrate the love between humans and their furry friends. We are really grateful to each of our customers for helping us make the world a better place for animals. As you can see from other reviews, this is extremely rare for us. Hi Olivia, I am really sorry you had a bad experience. ![]()
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